Shipping policy

Thank you for choosing AuraClean. We are committed to delivering your order as quickly and securely as possible.

Order Processing

Orders are processed within 1 to 3 business days after payment is confirmed. Orders are not processed or shipped on weekends or holidays.

Shipping Times

Estimated delivery times:

• United States: 5 to 10 business days
• Canada: 7 to 14 business days
• United Kingdom: 7 to 14 business days
• Australia: 7 to 14 business days
• Other International Locations: 10 to 20 business days

Shipping times are estimates and are not guaranteed.

Shipping Costs

We offer free standard shipping on all orders unless otherwise stated during checkout.

Order Tracking

Once your order has been shipped, you will receive a confirmation email with a tracking number. Tracking information may take up to 48 hours to update.

Delayed Deliveries

Unexpected delays due to weather, customs, carrier issues, or high order volumes may occur. We appreciate your patience if your shipment takes longer than expected.

Incorrect Shipping Information

Please ensure your shipping address is correct before placing your order. AuraClean is not responsible for orders shipped to incorrectly entered addresses.

Lost or Stolen Packages

If your package appears to be lost or arrives damaged, please contact us as soon as possible. We will work with the shipping carrier to help resolve the issue.

International Orders

International customers are responsible for any customs duties, import taxes, or additional fees required by their country.

Questions?

If you have any questions about your order or shipping, please contact us.

Email: shafinchowdhury@gmail.com

Response Time: Within 24 to 48 business hours